Job Description
SPIFF BASED PER APPT + HRLY
Looking for a forward-thinking company committed to delivering exceptional customer experiences. We’re seeking a motivated and organized BDC Representative to support our business development efforts, manage leads, and drive sales growth. As part of our team, you'll play a key role in maintaining strong customer relationships and fueling business success.
Position Overview: The BDC Representative is responsible for handling inbound and outbound leads, qualifying prospects, scheduling appointments, and supporting the sales team in converting leads into customers. This role requires excellent communication, organizational skills, and a passion for driving business growth through effective lead management.
Key Responsibilities:
- Lead Handling: Respond promptly to inbound leads through phone, email, and chat, ensuring no opportunity is missed.
- Qualifying Leads: Assess customer needs and determine whether they are a good fit for the services or products offered.
- Appointment Scheduling: Set appointments for sales teams, ensuring a smooth handoff and seamless customer experience.
- Follow-Up: Proactively follow up with leads to nurture relationships and keep potential customers engaged throughout their buying journey.
- Collaboration: Work closely with the sales and marketing teams to ensure alignment in messaging and lead nurturing.
- CRM Management: Accurately input and maintain lead information in the CRM system, tracking interactions and updating lead status.
- Performance Metrics: Meet or exceed monthly goals for lead generation, appointment setting, and conversion rates.
Qualifications:
- Proven experience in a BDC, sales, or customer service role.
- Excellent communication skills, both written and verbal.
- Strong organizational skills and attention to detail.
- Experience with CRM software (e.g., Salesforce, HubSpot) preferred.
- Ability to manage high volumes of inbound and outbound communication.
- Goal-oriented with a passion for driving results and fostering customer relationships.
Why Join Us:
- Flexible work options and a collaborative team environment.
- Competitive salary with performance-based incentives.
- Opportunities for career advancement and professional development.
If you're a proactive, detail-oriented individual with a passion for sales and customer engagement, apply now to join our Business Development Center team and help drive our growth!
If you're looking for an opportunity to join the automotive industry as a valued team member, your search is complete. GILROY CHEVROLET CADILLAC has a great history of providing excellent career opportunities in the Central and Northern California area for sharp, energetic people.
Gill Auto Group is looking for Sales Representatives to join our growing Team!
If interested in joining our team, apply below!
BENEFITS:
- Paid training and development
- Medical, Vision and Dental Benefits
- 401(k) with company match
- Paid Holidays
- Free College Education Courses for Employees and Family Members
- Employee appreciation lunches
- Employee bonus for referrals
- Employee discounts
- Excellent culture
- Room for growth
RESPONSIBILITIES:
- Downloads and follows up on all dealership manifest and opportunities lists.
- Answers all inbound profit center calls – sales, service, parts and body shop.
- Makes outbound prospecting calls inviting prospects to the dealership.
- Make CSI follow-up calls.
- Contacts all no-shows to reschedule missed appointments.
- Advises customers on special-order parts status, appointment reminders, and recall campaigns.
- Works on service drive contacting customers for test drive opportunities.
- Other tasks as assigned.
REQUIREMENTS:
- High school diploma or equivalent is required
- Comfortable with compensation based on commission sales
- Enthusiastic with high energy throughout the sales workday
- Outgoing with a friendly personality, especially while handling objections & negotiating pricing
- Possess strong communication skills
- Must have a clean & valid driver’s license
- Must be willing to submit to a drug screen prior to employment.
Job Tags
Holiday work, Full time, Flexible hours,