Job Description

Company Background

Our client is a publicly traded real estate investment trust (REIT) that owns and operates a portfolio of high-quality, retail-based properties located primarily in higher growth major markets in the United States, including Atlanta; Dallas; Richmond; Charlotte; Raleigh; Jacksonville; Phoenix; Houston; Santa Fe; Salt Lake City; and Daytona Beach.

Our client also manages and has an ownership position in a publicly traded net lease REIT focused on acquiring and owning single tenant retail properties. The portfolio consists of nearly than 140 properties throughout the United States leased to industry-leading retailers such as Walgreens, Lowe’s, Walmart, Dollar General, Best Buy, Dick’s Sporting Goods, At Home, Hobby Lobby, Dollar Tree/Family Dollar, Home Depot and LA Fitness.

Job Description

Our client is seeking an experienced Property Manager who will be directly responsible for managing the day-to-day property-level operations of certain open-air retail properties. In addition to the operating responsibilities outlined below, this position will also oversee all maintenance, specialty leasing efforts and events at each asset.

Responsibilities

Specific duties are expected to include, but not be limited to, performing the following:

• Establish meaningful relationships and understand the business of all merchants and tenants by gathering and analyzing information regarding same, take steps based on such information to maximize the profitability of the property.
• Maximize property cash flow by managing common area maintenance (CAM) expenses and other operating costs, identifying and implementing cost saving programs and, where appropriate, identifying and executing value add opportunities.
• Develop and maintain vendor network and supervise all service providers to ensure compliance with service agreements and contracts.
• Conduct daily property inspections to identify and prevent any maintenance needs and safety hazards.
• Responsible for properties’ physical plant--i.e., property inspections, bidding contracts, signage approval, make improvements through capital expenditures, ensure safety of property.
• Monitor and manage tenant collections and balances and prepare late/default letters as needed.
• Provide excellent customer service to tenants by responding to tenant needs, ensuring that all administrative functions and building issues are resolved swiftly and consistent with policies, procedures, and contractual commitments.
• Review and approve invoices for operating expenses and maintenance work orders.
• Assist in preparation and execution of annual operating budget and annual CAM reconciliations.
• Manage capital expenditure projects in collaboration with Construction Manager and/or tenant improvement team.
• Assist the firm's Marketing Department in developing and implementing a marketing plan for assigned properties and oversee marketing events at assigned properties to enhance consumer experience and drive traffic to the centers.
• Work on special projects/ongoing initiatives according to current needs.

Qualifications

• Bachelor’s degree required, preferably with a concentration in Real Estate, Finance, Accounting or Business or other related field of study.
• 3+ years of relevant experience in retail property management.
• Excellent computer skills with proficiency in Microsoft Office suite, MRI, Kardin and Avid Exchange.
• Demonstrated experience with budgeting, monitoring expenses, preparing monthly management and financial reports, and processing accounts payable.
• Previous direct responsibility for negotiating and monitoring maintenance projects and service contracts.
• Excellent written and oral communication skills and customer focus.
• Well-organized with excellent time management skills; meticulous and detail oriented.
• Demonstrated ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action to address same.
• Highly motivated and able to multitask effectively in a fast-paced, deadline-driven environment.
• Flexible; ability to work well in an entrepreneurial environment.

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