Job Description

Job Description

Job Description

Salary: $85,000-$95,000/YR

Community Engagement Manager
Location: Remote U.S. or Canada
Department: Professional and Community Development
Employment Type: FT
Minimum Experience: Manager/Supervisor

About Us
The mission of the IFS Institute (IFSI) is to bring more Self leadership to the world. IFS is atransformative, evidence-based psychotherapy, based on the view that the mind is naturally multiple and that we all have a core Self that cant be damaged and that knows how to heal. The IFS Institute provides IFS training for professionals, a practitioner directory for those looking for IFS trained providers, an annual conference, and a growing catalogue of online courses.

Our goal is to create learning environments and a community that teaches and supports the internal welcoming of parts that have been exiled, shamed, or marginalized within our systems so that they may be seen, heard, valued, and ultimately healed. Building and supporting a diverse workforce is foundational to this goal and we are a committed equal opportunity employer.

To learn more about our growing organization, view a few of our introductory IFS videos.

Position Summary

The Community Engagement Manager, reporting to the Director of Professional & Community Development serves as the primary liaison between IFS Institute and its community spaces. This position holds a critical role in advancing the organizations internal and external communications, with particular emphasis on engagement with professional communities and social media groups. Additionally, the Community Engagement Managerprovides support to IFSI UK and partners with the International Director to facilitate clear, consistent, and effective communications across the global IFS community.

IFSI is managed as a distributed team that uses technology and regular in-person gatherings to stay connected. We are seeking someone who is comfortable with and skilled at remote work, leadership, and collaboration. We have two base locations Chicago and Toronto. This is a remote opportunity.

Key Responsibilities

The ideal candidate will be a proactive problem solver with exceptional interpersonal skills, strong leadership abilities, and meticulous attention to detail. This position manages a Coordinator and plays a central role in the development and execution of diverse communications initiatives.

Provide leadership for direct reports, establishing shared objectives, alignment, and a
collaborative mindset.
Foster open dialogue and cross-functional collaboration within the team and across
departments.
Oversee the administration and continuous improvement of digital communities, and
social media groups.
Internal Communications: Develop messaging frameworks, templates, and processes
to support organizational clarity, such as admissions updates, process changes, andevent announcements.
External Communications: Lead the creation and distribution of newsletters, outreach
emails, campaign messaging, onboarding materials, and FAQs.
Project Management: Serve as the lead for implementing audit recommendations
related to public-facing communications and digital engagement points.
Collaborate with cross-functional teams to ensure messaging is consistent, inclusive,
and appropriate audience.
Establish and manage systems to collect, document, and respond to feedback from
the community.
Partner with the Professional & Community Development department to develop
messaging, press releases, contributed articles, event strategies, and media relations
strategies for various campaigns.
Perform other duties as assigned.

Role Requirements
5 to 7 years of experience in related field
Bachelors degree
Highly organized, strong communicator and DEI advocate
Excellent communication and organizational skills
Prior experience in social media or online community management
Ability to make critical decisions that can impact the success of the team and the
organization
Provides clear guidance to your team, setting goals and objectives and defining the
paths to success
Ability to prioritize, problem-solve and meet deadlines
Knowledge of MS Office products (Word, Excel, Outlook)
Independently manage projects from start to finish

I FS Institute is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email and confirming your request for an accommodation and include the job number, title and location to Careers@ifsinstitute.com . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by our U.S. IFS Institute HR Department who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: IFS Institute is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any IFSI employee by a third-party agency and/or search firm without a valid written & signed search agreement, will become the sole property of IFS Institute. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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