As a Cosmetic Reconditioning Associate II, you will learn the auto industry business from the ground up, focusing on providing customers with an exceptional experience. Responsibilities include completing cosmetic inspections, final quality inspections, vehicle cleaning, paint touch-up, wet sanding, and buffing of used, new, and customer vehicles according to CarMax standards. Additional duties may include zone maintenance, prep for delivery, vehicle receiving, inventory scanning, vehicle movement, basic vehicle detailing including car wash, interior cleaning/vacuuming, and exterior cleanliness. You will execute standardized work processes, participate in problem solving and continuous improvement activities, train new associates, identify defects and appropriate repair methods, provide auction support, drive vehicles on and off lot, and provide outstanding customer service. The position requires completion of all training including KRONOS Training, meeting performance standards, workstation certifications, ability to read and transcribe data, perform multiple duties in a fast-paced environment, lift up to 50lbs, and effective communication skills. Working conditions include indoor and outdoor environments, sometimes noisy or inclement weather, standing or walking for extended periods, and adherence to CarMax, OSHA, and EPA standards including use of PPE and proper waste disposal. CarMax policies on attendance, asset protection, integrity, and professional appearance must be followed. Reasonable accommodations for the application process are available upon request.
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