Job Description

Job Description:

**Responsibilities:**

- Provide input and advice regarding the capabilities, functions, and features of transitioning from Microsoft Dynamics CRM 2012 to newer Solutions.
- Conduct hands-on analysis of legacy components within Microsoft Dynamics CRM 2012.
- Build positive client relationships by developing an understanding of the client s business processes and how they utilize CRM 2012.
- Develop analytical and insightful recommendations to support the phase-down strategy and ensure a smooth transition to newer CRM systems.
- Perform requirements gathering and Business Process Analysis, focusing on identifying areas for improvement and transition.
- Understand customer requirements and advise the project team on complex solutions architecture for moving away from CRM 2012.
- Participate as the technical expert in proposal development and presentations to prospective clients looking to transition.
- Deliver presentations to all levels of management, explaining the phase-down strategy and benefits.
- Adapt to different end-user learning styles when training and gathering requirements, ensuring minimal disruption during the transition.
- Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, phase-down strategy, training, and process engineering.
- Assist internal resources with support or pre-sales of legacy CRM integrations and advise on future migration plans.

**Education, Certifications, and Experience:**

- 3-5 years Microsoft Dynamics CRM implementation experience.
- Job role experience as a consultant in a consulting practice, facilitating discovery workshops.
- Excellent communication skills; ability to interact with all levels of employees including C-level.
- Experience creating strong business cases supported by compelling value propositions.
- Experience gathering business requirements (to be model, as is model, etc.) and experience configuring Microsoft CRM modules including Sales and Call Center. Marketing is a plus.
- Experience assisting with the definition and functional design of conversions and interfaces, and functional experience in leading the technical team through Microsoft CRM API usage; integration development.
- Knowledge of Microsoft SharePoint, Business Intelligence tools, etc.
- Knowledge and experience with Adxstudio and Dynamics CRM 2012 Portals are preferred.
- The ideal candidate will have familiarity in two or more of the following areas: .NET Frameworks, C#, ASP.NET, SQL, XML Technologies, and Web Services. Working knowledge of Microsoft Products such as Win2003K Advanced Server, SQL Server 2008/2012, SharePoint Portal Server 2012, CMS, Office Systems, ASP, COM, VB, TCP/IP, and general networking and Active Directory is required.
- 1+ year consistent use of Scribe Insight and supporting adapters is preferred.
- .Net programming experience (Microsoft Dynamics CRM 2012) is preferred.
- Knowledge of personally using Connector for Microsoft Dynamics to Integrate Microsoft Dynamics CRM with Microsoft Dynamics GP preferred.
- Knowledge of personally using Connector for Microsoft Dynamics to Integrate Microsoft Dynamics CRM with Microsoft Dynamics NAV preferred.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

• Dice Id: 90970970
• Position Id: 8435205

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