Job Title: L1 Desktop Support Job Location: 52 Broadway 11th Floor New York, NY 10004 Pay: Duration: 6 month contract-to-hire Primary Responsibilities: Provide excellent customer service to all clients & staff Skilled in desktop support handling in Windows and MAC environments. Microsoft SCCM Knowledge: Manage Patching in SCCM for Desktops, troubleshoot problematic machines, reinstall SCCM agent, and redeploy packages with Admin support. Technical knowledge of Desktop and Laptop hardware: Configuring and troubleshooting Office365 suite, Adobe, Zoom, and applications part of our standard image. Thorough understanding of OneDrive and file/folder permissions. Managing incident cases within ServiceNow: Update incidents using clear, concise language for both internal and staff-facing verbiage in a timely manner, follow up with end users & support groups on open incidents, and take ownership and responsibility of queries, issues, and problems assigned to the Service Desk team. Desired Skills: Route tickets to the appropriate support group if necessary. Identifying and escalating high-priority, high-severity issues. Collaborate with staff or clients to understand specific system requirements. Analyze requirements and develop design concepts or changes. Document design specifications, installation instructions, and other system-related information. Verify stability, interoperability, portability, security, or scalability of system architecture. Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components. Minimal Education: Associate degree plus two years of technical support experience or at least three years of technical support experience. #J-18808-Ljbffr Merge IT
...Certified Occupational Therapy Assistant (COTA) - Full Caseload Ready North Austin, TX Salary: $50,000 - $61,000 Full Caseload Ready Flexible Hours based on Case Load Full Time/Part Time About the Role: We're seeking a Certified Occupational Therapy...
Maquinista Resumen del rol: Configurar y operar una variedad de mquinas de herramienta para producir piezas e instrumentos de precisin. Tambin tendr que fabricar y modificar piezas para reparar mquinas de herramienta o mantener mquinas industriales, aplicando...
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...Job Title: Journeyman HVAC Technician Location: Queens and Nassau County Experience: 8+ Years Job Type: Full-time Pay: $35.00 - $45.00 per hour Job Description: We are seeking a highly skilled and experienced HVAC Technician to join our team. The...
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