Job Title: L1 Desktop Support Job Location: 52 Broadway 11th Floor New York, NY 10004 Pay: Duration: 6 month contract-to-hire Primary Responsibilities: Provide excellent customer service to all clients & staff Skilled in desktop support handling in Windows and MAC environments. Microsoft SCCM Knowledge: Manage Patching in SCCM for Desktops, troubleshoot problematic machines, reinstall SCCM agent, and redeploy packages with Admin support. Technical knowledge of Desktop and Laptop hardware: Configuring and troubleshooting Office365 suite, Adobe, Zoom, and applications part of our standard image. Thorough understanding of OneDrive and file/folder permissions. Managing incident cases within ServiceNow: Update incidents using clear, concise language for both internal and staff-facing verbiage in a timely manner, follow up with end users & support groups on open incidents, and take ownership and responsibility of queries, issues, and problems assigned to the Service Desk team. Desired Skills: Route tickets to the appropriate support group if necessary. Identifying and escalating high-priority, high-severity issues. Collaborate with staff or clients to understand specific system requirements. Analyze requirements and develop design concepts or changes. Document design specifications, installation instructions, and other system-related information. Verify stability, interoperability, portability, security, or scalability of system architecture. Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components. Minimal Education: Associate degree plus two years of technical support experience or at least three years of technical support experience. #J-18808-Ljbffr Merge IT
...home ownership possible! Mr. Cooper's summer internship program offers college... ...leading financial services organization. Our interns deliver innovative solutions to real... ...date (June 2025) Pursuing a degree in computer science or related field Demonstrated proficiency...
Position Type:Instructional - High School/Social Studies - HistoryDate Posted:1/1/2025Location:The New Standard Academy(High-Needs... ...and join the winning team!Minimum Qualifications:Michigan Teacher CertificationOutstanding verbal and written communication...
...participation, training and education, and continuous program improvement.~Manage the day to day operations of the mill from purchasing and scheduling paper machines to quality control and outbound shipping. ~Develop the manufacturing plan and establish procedures for...
Earn up to $25 for each survey you complete. Instant cash out via Direct Deposit, Venmo, PayPal. Seeking individuals (survey panelists) to participate in online market research studies. This is your chance to shape the future of products, services, political campaigns...
...communicate in person and via telephoneFlexibility and ability to adapt quickly to changeMust be detail oriented and a self-starterEntry level Eagle product knowledgeEntry level computer skills in Microsoft Word, Outlook and the InternetQualifications SkillsBehaviors...