Job Description

The HVAC Field Technician-Level 3 is responsible for the installation, retrofit and repair of environmental control systems, utilizing knowledge of refrigeration theory, control systems, pipe fitting and structural layouts.

Job functions and duties (other duties may be assigned)

• Responsible for servicing all HVAC products and equipment up to approximately 1,000 tons (including all ancillary equipment) on assigned projects and ensuring customer satisfaction.
• Uses a variety of hand tools, following blueprints or engineering specifications, to diagnose and repair units.
• Identifies, analyzes, diagnoses, and repairs systems and products at customers’ locations.
• Performs preventative maintenance, site surveys, replacement and modifications as need or requested by customers.
• Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work as necessary.
• Maintains vehicles by keeping records of service manuals, scheduling, and complete repairs and maintenance service. Performs vehicle maintenance, as necessary.
• Maintains equipment by inspecting for signs of wear.
• Represents company by serving as a direct customer contact.
• Provides re-training and follow-up training at customer site.
• Provides sales leads to Supervisor or Service Manager.
• Determines parts to order for repairs and timeliness of need.
• Documents work by completing paperwork on each job, including daily time, progress, and duration. Maintains files and turns in all paperwork and reports in a timely manner.
• Records parts, material, labor, subs and other cost data per assignment and returns unused resources.
• Keeps current on all products concerning installation, operation, maintenance, service and repair.
• Reads and interprets product specifications using his or her experience in working with building specifications, drawings and designs.
• Studies industry literature, manuals and training materials to continue developing a better understanding of the HVAC industry.
• Attends referred training programs designed to further working knowledge of the industry.
• Provides technical support to customers.
• Delivers parts to job sites, as necessary.

Supervisory Responsibilities

• This position may directly supervise the HVAC Field Technician Apprentices.
• Responsibilities may include training employees; planning, assigning, and directing work.
• Carries out supervisory responsibilities in accordance with the organizations’ policies and applicable laws.

Qualifications

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required of a HVAC Field Technician — Level 3. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• Associate's degree or equivalent from two-year college or technical school with a certificate in Heating, Ventilation, and Air Conditioning
• Eight to ten years related experience and/or training
• Or equivalent combination of education and experience

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions and decimals.
• Ability to compute rates, ratios and percentages, as well as draw and interpret bar graphs.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

• Valid driver's license
• EPA approved Universal Technician Certification required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee is regularly required to stand, climb, balance, stoop, kneel, crouch and crawl.
• The employee is regularly required to talk and hear.
• The employee is frequently is required to walk, use hands and fingers to reach, feel, grasp and manipulate; and be able to reach with hands and arms.
• The employee is occasionally required to sit.
• The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.
• Specific vision abilities include the ability to see well up close and at a distance, the ability to distinguish colors, good peripheral vision and depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of a HVAC Field Technician — Level 3. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires working outdoors, in mechanical/equipment rooms and in possible extreme weather conditions.

• The employee is regularly exposed to moving mechanical parts and heavy equipment.
• The employee is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; risk of electrical shock (high voltage) and vibration.
• The employee is occasionally exposed to toxic or caustic chemicals, extreme cold, and extreme heat.
• The noise level in the work environment is usually loud.

Work Availability and Requirements

• Flexibility to work overtime and weekends as required.
• Regular travel requirements with occasional overnight travel.

Compensation

• Wage Range Starting at: $25.00+/hr. based on qualifications & experience.

Comprehensive Benefits

• Medical, Vision, Dental
• Paid holiday and vacation
• 401(k) Plan with multiple investment options
• Training and Development Programs
• Employee discount programs
• Company-paid and voluntary life insurance
• Company-paid and voluntary accidental death & dismemberment (AD&D)
• Company-paid short-term disability
• Vehicle discount purchase programs

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Comfort Systems USA (Southeast), Inc. is an equal opportunity employer in all aspects of employment and prohibits discrimination and harassment of any type to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.

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