Live Chat Agent Job at Executive Administration, Inc., Arlington Heights, IL

a01lRjRQODhkM1BmWW1maTlpcVdrQTdWb3c9PQ==
  • Executive Administration, Inc.
  • Arlington Heights, IL

Job Description

Job Brief
We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.
Employment Type: Full-Time
Salary: $ 14,500.00 70,600.00 Per Year

Job Tags

Full time,

Similar Jobs

Weatherby Healthcare

A North Carolina Facility Seeks a Locum Tenens Hospitalist Job at Weatherby Healthcare

If you are seeking a new opportunity or would simply like to learn more about locum tenens, give Weatherby a call today for details. Must have active state license BC required Nights, 12-hour shifts, 7 on / 7 off ACLS required 8 - 10 admissions per night Vent management... 

Sanford Health

Environmental Services Technician - Housekeeping - FT - Evenings Job at Sanford Health

 ...Full time Weekly Hours: 40.00 Salary Range: $15.00 - $22.50 Department Details Full time evening Evening Environmental Service position. Hiring bonus of $2,500.00 Job Summary Environmental Services Technician is responsible for maintaining... 

Sanford Health

LPN or Medical Assistant or Patient Care Technician - Sleep Medicine Clinic Job at Sanford Health

 ...profit health systems in the United States. Join our ambulatory nursing care team which sees 5.2 million outpatient and clinic visits every year. Our workplace culture focuses on treating patients and co-workers like family. Facility: 2801 University Bldg Location... 

OC Oerlikon

Operational Screening Officer Job at OC Oerlikon

 ...first day - all aimed at fostering both professional and personal success. Benefits Include: First-day eligibility for top-tier medical and prescription plans at low costs and supported by HSA contributions from the company. Comprehensive dental and vision... 

Akkodis

Angular Frontend Developer Job at Akkodis

 ...where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European...