Job Description

Logistics Operations Manager

• Manage and coordinate transportation, warehousing, distribution of goods and import & export compliance activities
• Work with and monitor 3PL to ensure orders are shipped in accordance with SLA, resolve any issues that may arise
• Oversee and manage import and export shipments, providing instructions to customs brokers as necessary and resolving issues promptly
• Oversee 3PL performance, approve logistics invoices, and maintain logistics cost reports
• Ensure billing accuracy, validate charges and process payments timely
• Review routing guides, set up shipping guides with 3PL for new customers
• Work with various internal teams to on resolving issues, creating new and modifying existing processes for efficiency
• Provide various reports and data updates based on company requirements
• Support sample orders for marketing and sales
• Identify and implement process improvements to enhance efficiency and reduce costs
• Stay up-to-date with industry trends, best practices, and emerging technologies
• Complete additional assignments based on business needs
• Business travel as required
• Must be able to speak Mandarin, have a minimum of 8 years of experience in logistics and supply chain management

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