Job Description

The Market Leader Vice President is the leader of the market and drives overall accountability and results for the market. Key focus areas include understanding the competitive awareness, driving new business development, investing in our employees and communities, and achieving overall market results. The Market VP provides a strong partnership with Field Operations in the regional markets they serve by leveraging a cross-functional view of the business to help ensure that the Cox markets provide a strong customer and employee experience. The Market Vice President works with cross-functional stakeholders across all levels of management and in the community to identify, design, and implement operational improvements, drive performance to meet or exceed financial and customer targets, and engage and motivate employees around the goals and objectives of the company.

Primary Responsibilities and Essential Functions
The Market Vice President is a business partner, collaborator, and contributor to the functional teams’ success in the region, helping to solve local issues and enabling and supporting team cohesion to drive business results. As an advocate for the region/market, the Market Vice President provides organizational and functional leaders with key insights and inroads to drive business growth.

Market Vice President is expected to:

1. Ensure alignment between cross-functional region and center reporting teams to keep the business and people connected within the market.
2. Facilitate dialogue among functional leaders to ensure collaboration and alignment of company efforts within the market.
3. Provide critical input and feedback to ensure Senior Region Leaders stay informed about the competitive, operational, and economic realities of the market.
4. Lead Competitive Intelligence
1. Drive awareness of new and ongoing competitive threats. Recommend market-specific competitive responses.
2. Proactively engage with public policy, elected, and regulatory leaders to advocate for Cox interests to leverage opportunities and mitigate risks in the changing broadband landscape, including all public funding sources.
5. Drive Business Development
1. Partner with Cox departments and Divisions to understand current risks and opportunities while incorporating future business plans to develop solutions that align with the vision and overarching strategic plan.
2. Execute on the Market Expansion outreach program with a focus on communities of interest related to broadband expansion.
3. Support the development of grant RFPs by providing local intel, insights, and/or formal signatures of partnerships as needed.
6. Champion Cox Customer Experience
1. Act as the voice of the customer and have a deep understanding of and partnership with the community.
2. Partner with Senior Region Leaders to help all market-based employees understand their role in creating the Cox Experience.
7. Champion Cox Employee Experience
1. Lead employee development and engagement in the market and drive Cox values internally.
2. Drive a culture of safety in the market.
3. Maintain positive employee engagement and labor relations by ensuring open and direct communication with employees and that functional teams are operating in alignment with the company’s core values.
4. Partner with HR and Functional Leaders on union avoidance initiatives. Serve as POC for the market when organizing campaigns and efforts occur.
8. Champion of Cox Values, Brand, and Community Engagement
1. Be the face and voice of the Company in the community through participation in community, civic, and business organizations. Establish, support, and leverage positive company relationships to grow the business.
2. Own Cox engagement on strategic boards of directors in the market to drive business development, influence policy, and defend the core.
3. Partner with Government and Public Affairs on overall community, government, and regulatory strategy.
4. Brand Cox as employer of choice through external brand management.
5. Serve as Cox leadership in the market in key media opportunities, in front of elected officials, governing agencies, their staff, as well as with community, education, and non-profit partners.

Minimum Qualifications:

• Bachelor's degree plus 14+ years' experience in a related field. Alternatively, MS degree plus 12 years’ experience, or a Ph.D. plus 9 years’ experience.
• Minimum of 7 years' experience in a leadership role.
• Requires strong practitioner of collaboration and matrix management.
• Excellent community relations, interpersonal, leadership, and executive presence with strong, demonstrated collaborative skills.
• Excellent written and verbal communication skills.
• Experience in various functions related to Public or Government Affairs with knowledge of legislative, governmental, and regulatory processes.
• Ability to define, monitor, and analyze information utilizing strong critical thinking skills.

Preferred

• BS/BA degree in related discipline strongly desired; MBA preferred.
• Experience in telecommunications industry desired.
• 5-7 years progressive managerial experience in transferable disciplines (e.g. information systems, data center operations, network equipment and protocols, and telecommunication technology).

Key Skills

• Develops Others: Seeks and shares information to identify others’ strengths and opportunities for growth. Provides opportunity and secures resources to support developmental efforts. Identifies barriers to learning and helps overcome them. Agrees on outcome measures for applying new skills, offering constructive feedback and suggestions for improvement.
• Engages Others: Asks for and builds on others' ideas to reach mutually agreeable solutions. Seeks and respects alternative approaches and conflicting viewpoints to identify points of agreement. Empathizes with others' concerns.
• Leads Change: Drives organizational and cultural change to achieve business objectives. Recognizes the need for change and takes accountability for implementing new/improved methods. Looks for opportunities to implement new solutions. Understands how people react to change and helps overcome resistance by explaining benefits and being sensitive to negative emotions. Engages others' commitment by seeking and using their ideas to plan for and implement change.
• Leads with Vision: Leads through vision and values. Paints a clear picture of the organization's purpose, strategy, and culture and how employees can best participate and contribute to long-term success. Conveys opportunities, demonstrates benefits, and inspires others to action. Uses facts and sound rationale to clearly link the work performed by employees and organizational partners with the broader vision. Rewards behavior that supports the vision and values.

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