Job Description

The Sanford Housing Authority (SHA) is hiring! If you are looking to join our team of dynamic professionals who thrive on promoting healthy, safe, and sustainable affordable housing and community-centric programs, we want to hear from you. We have an immediate need for a  Property Manager . The salary range for this full-time, exempt position is $49,917 - $73,304.80 annually . As a full-time role, the  Property Manager   is eligible to participate in SHA's benefits program. The posting will be open until filled.

POSITION SUMMARY

SHA is seeking a dedicated and experienced Property Manager to oversee the management, operations, and admissions for one or more properties within our Public Housing (PH) and Rental Assistance Demonstration (RAD) Project-Based Voucher (PBV)/ Low-Income Housing Tax Credit (LIHTC) programs. Reporting to the Director of Operations, this role is an onsite position located at SHA's administrative office in Sanford, NC. As a member of the Public Housing division within the Operations department, the  Property Manager is responsible for monitoring budgets, preparing reports, and ensuring compliance with HUD guidelines and other regulations. This role is crucial for maintaining high standards and achieving satisfactory ratings in HUD assessments.

ESSENTIAL FUNCTIONS AND DUTIES

At a minimum, the  Property Manager   will be responsible for successfully carrying out the following essential functions and duties in a professional and timely manner:

• Ensure compliance with HUD guidelines and federal, state, and local regulations.
• Respond to inquiries and assist applicants with the application and re-examination processes.
• Oversee income verification, resident orientation, and annual recertification processes.
• Manage move-in/move-out procedures, service contracts, and resident service requests.
• Conduct inspections and ensure adherence to UPCS, NSPIRE, and HQS.
• Handle complaints, legal matters, and lease violations, including initiating eviction processes when necessary.
• Monitor and analyze housing management data, preparing various reports.
• Promote public housing activities to achieve maximum occupancy and minimum turnover rates.
• Maintain communication with residents and resolve concerns.
• Coordinate with the Police Department and other agencies as needed.
• Purchase office supplies and manage pest control schedules.
• Attend training and stay updated on relevant rules and regulations.

REQUIRED QUALIFICATIONS

Education : Bachelor's degree in Business Administration, Social Sciences, or a closely related field from an accredited college or university.

Experience : Minimum of five (5) years of progressively responsible experience in property management or low-income housing. 

*Equivalent combinations of education, training, and experience may be considered or substituted in place of the education & experience requirements stated  above.

Other Qualifications, Knowledge, & Skills : To be optimally successful in this role, the ideal candidate will have the following qualifications:

• Thorough knowledge of property management and occupancy policies and procedures.
• Understanding of HUD rules and regulations.
• Familiarity with Fair Housing Laws, OSHA Standards, and local/state building codes.
• Basic knowledge of building maintenance and fire prevention.
• Proficiency in using computer systems and software.
• Strong communication, analytical, and problem-solving skills.
• Ability to obtain or retain within one year of employment.
• Must possess the following required certifications, or be willing to obtain these certifications within the first year of employment:
  • Property Housing Manager (PHM)
  • Housing Choice Voucher (HCV) 
  • Enterprise Income Verification (EIV) System 
  • Fair Housing & Reasonable Accommodations
  • Capital Fund Program (CFP)
  • Low-Income Housing Tax Credit (LIHTC) Management
  • Rental Assistance Demonstration (RAD) Project-Based Voucher (PBV)

• Must possess a valid North Carolina driver's license with a good driving record.
• Ability to pass required pre-employment background checks, including criminal history and drug screening.
• Availability for occasional overnight travel and weekend work.
• Maintain a professional appearance and attitude with all stakeholders. 
• Demonstrated strong verbal and written communication skills.
• Ability to demonstrate reliability through punctuality and consistent attendance.

PHYSICAL REQUIREMENTS

Ability to perform physical tasks, such as bending, stooping, and lifting up to 30 pounds without assistance.

BENEFITS

SHA offers a competitive benefits package including the following options: health care (medical, vision, & dental); retirement plan; life/Accidental Death & Dismemberment (AD&D) insurance; short- and long-term disability coverage; education reimbursement; and paid time off.

WORK ENVIRONMENT & ORGANIZATION OVERVIEW

The Property Manager role is primarily office-based, with occasional onsite visits to housing developments and facilities. SHA is an Equal Opportunity Employer (EOE). The organization's mission is to provide quality and affordable housing to all persons, while empowering families, creating a sense of community, and building partnerships.

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