Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Factory Zero on a full-time basis.
Factory ZERO is our first, all-electric automotive assembly plant and the blueprint of General Motors' electric future! We have a corporate vision of “Zero crashes, Zero emissions, Zero congestion.” Our most novel products like the Hummer EV and our very first autonomous vehicle, Cruise Origin will be assembled right in this facility. This requires us to employ the most upbeat, capable, and innovative talent to ensure we meet the challenges of developing the new manufacturing processes required to assemble these outstanding products! We offer a multifaceted and inclusive work environment that questions the status-quo daily to strengthen our reputation. Selected candidates will have the opportunity to learn new skills and actively play an integral role in the development of new processes here at Factory Zero.
The Role:
A Quality Assurance Auditor evaluates key customer experience factors and business requirements. This role requires collaboration with Operations, Support Staff, and occasionally groups outside the organization to gain insights into the performance. This position requires evaluation of calls, emails, and chat transactions, analyzing trends and root causes, reporting, occasional processing of transactions, and collaboration meetings.
What You'll Do:
Your Skills & Abilities (Required Qualifications):
What Can Give You a Competitive Edge (Preferred Qualifications):
This job may be eligible for relocation benefits
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an indivi d ual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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