Job Description

Job Description

Job Description

Description:

Join Our Talent Pool - We Would Like to Meet You! Although we do not have an open position at this time, we regularly have openings for investigators and always welcome the opportunity to connect in advance with experienced professionals. By joining our talent pool, you will be among the first we reach out to when a relevant opportunity becomes available.

About Us:
At Grand River Solutions, we are always looking to connect with exceptional individuals who are driven by purpose and motivated to make a difference. While we may not have an open position at this very moment, we are continually building a network of talented professionals who align with our mission: to deliver comprehensive, compassionate, and expert harassment and discrimination response and resolution services to schools, colleges, universities, and workplaces across the United States.

We believe that lasting change begins with committed people—and that is why we are intentional about cultivating a diverse team of collaborators, problem-solvers, and advocates. If you are passionate about promoting equity, safety, and compliance in educational or workplace environments—and you are looking to grow with a dynamic, values-driven organization that is shaping the future of institutional response systems—we would love to connect.

We Are Accepting Submissions For:

Senior Title IX-EEO-Civil Rights-Investigator

Salary Range: $86,400 - $172,800

Under the direction of the Director of Resolution Services, the Senior Title IX–EEO–Civil Rights Investigator conducts impartial investigations and resolution processes involving allegations of sexual misconduct, harassment, discrimination, workplace misconduct, student code violations, and related matters involving students, faculty, or staff. Responsibilities include interviewing parties and witnesses, collecting and organizing evidence, and producing high-quality, timely investigation reports with clear fact-finding, credibility assessments, and policy analysis as applicable.

Senior Investigators are expected to follow client policies and GRS standards throughout the resolution process. Additional duties may include participating in hearings (as chair or panel member), drafting decision reports, supporting informal resolutions, or advising during proceedings. Strong writing, analytical skills, and adherence to deadlines are essential.

Summary of Responsibilities:

• Draft clear, accurate, and error-free correspondence related to complaint processing.
• Conduct prompt, thorough investigations, including developing investigative plans, identifying and interviewing witnesses, gathering and securing evidence, and maintaining detailed records.
• Engage in informal resolution processes, when appropriate, and document all steps in accordance with established procedures.
• Conduct interviews, take accurate notes, draft interview summaries, and ask appropriate questions to gather relevant information about alleged misconduct, discrimination, retaliation, or harassment.
• Assess and distinguish between directly related and relevant evidence.
• Prepare high-quality written investigation reports with timely, in-depth analysis, credibility assessments, and clear fact-finding.
• Participate in meetings, hearings, or grievance processes related to investigation outcomes; serve as a hearing officer or panel member as needed.
• Understand and follow Grand River Solutions’ standards for investigations, resolutions, and report writing, as well as the specific policies, procedures, and timelines of client institutions.
• Demonstrate independent judgment in determining lines of questioning, required documentation, and appropriate communications, with oversight and approvals as necessary.
• Maintain strict confidentiality and handle highly sensitive information in compliance with institutional, state, and federal regulations.
• Stay current on relevant laws and regulations, including but not limited to Title II, Title VI, Title VII, Title IX, Section 504, ADA, FMLA, VAWA, and the Clery Act.
• Maintain a professional demeanor and represent Grand River Solutions with integrity at all times.
• Complete additional duties as assigned, which may include drafting for colleagues, conducting informal resolutions, supporting appeals, or assisting with hearing processes.
• Occasional travel may be required.

Required Skills:

• Excellent investigative, research, analytical, and oral communication skills.
• Exceptional writing ability, with demonstrated experience drafting high-quality investigation reports.
• Strong interpersonal communication skills, including the ability to engage effectively via phone, email, and in person with parties, witnesses, clients, and colleagues.
• Proven ability to thrive in a fast-paced environment and quickly grasp complex issues with accuracy.
• Demonstrated commitment to and experience working in diverse and inclusive environments, particularly with individuals from varied racial, ethnic, and socioeconomic backgrounds.
• Ability to build rapport and collaborate effectively with faculty, staff, students, and external partners.
• Highly self-motivated with the ability to work independently, manage competing priorities, and meet deadlines.
• Exceptional organizational skills and meticulous attention to detail.
• Collaborative team player with strong interpersonal skills.
• Creative, flexible, and resilient when approaching complex challenges.
• Strong work ethic and consistent productivity.
• Willingness and ability to work evenings or weekends when needed.
• Familiarity with relevant laws, regulations, and guidance affecting educational institutions, including Title IX, Title VI, Title VII, Section 504, ADA, FMLA, VAWA, FERPA, and related frameworks.
• Proficiency with Microsoft Word, Excel, PowerPoint, Adobe, Google Workspace (Gmail, Docs), and similar tools.

What We are Looking For:

• Five or more years of investigative experience, with a focus on Title IX, sexual misconduct, civil rights, or related discrimination complaints—or equivalent relevant experience.
• At least two years of on-campus experience in a K–12 or higher education setting.
• Bachelor’s degree from an accredited institution.
• Submission of a writing sample and successful completion of a writing assessment and reference check for candidates under consideration.

Nice to Haves:

• Experience conducting administrative (campus) hearings.
• Experience in conflict management.
• Two or more years of experience in a relevant campus role.
• Training in investigation techniques.
• Training in Title IX, Title VII, Civil Rights Investigations, trauma-informed practices, and sexual assault investigations.
• Experience developing and delivering training.

What You Can Expect:

• To be added to our candidate pipeline for future Senior Title IX- EEO- Civil Rights Investigator opportunities.
• Occasional updates about new openings and your status in our process.
• If your qualifications align with an upcoming role, we will connect you with a member of our team to explore the opportunity further.

How to Apply:

Please complete the screening questions ( estimated time to complete: 4 minutes ) and submit your resume and cover letter. We will contact you if your qualifications match a future opening.

Equal Opportunity Statement:

Grand River Solutions is an Equal Opportunity Employer. Applications from women, minority and under-represented group members, veterans and individuals with disabilities are encouraged to apply.

Accommodation:

If you require a reasonable accommodation for a disability for any part of the employment process, please contact hr@grandriversolutions.com.

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