Job Description

Are you passionate about working on disruptive ideas and building innovative solutions for customers? Are you drawn to take on the hardest problems, navigate ambiguity, and align a group towards an end vision? Then, this is the role for you!

Amazon's Consumer Electronics team is looking for a highly motivated and customer obsessed Senior Product Manager - Technical to shape and deliver the future of our product protection (extended warranty) shopping experience on Amazon.com. The individual in this role will primarily focus on identifying and executing a roadmap of opportunities to deliver a best-in-class shopping experience where customers can easily discover protection plans. This is a high-impact role with goals to invent new experiences for customers and deliver significant business growth.

We are seeking a self-starter who has experience defining and delivering customer-facing product features. Successful candidates will be big thinkers who have track records of working effectively with business and engineering teams to bring those ideas to life. The Senior Product Manager - Technical will work closely with many stakeholders across Amazon including Engineering (CE Tech, Search, Detail Page, Cart), Program Management, Marketing, BI, Legal, and Compliance. The role requires a high degree of customer obsession, strong analytical knowledge, attention to detail, excellent verbal and written communication skills, and an ability to drive consensus across multiple stakeholders.

Primary Responsibilities:

1. Developing customer insights and a thorough understanding of product protection and basket building experiences, including emerging trends and best practices for the customer shopping (online and offline).
2. Creating a vision and prioritizing opportunities to improve the product protection shopping and discovery experience.
3. Building business requirements for products, collaborating with engineering teams, and making decisions that ensure delivery to those requirements.
4. Testing and iterating on products to ensure product success and to define follow-on features, using business and adoption metrics to inform your perspectives.

What Stands Out About Product Management in CE Tech:

1. You will work with a dedicated tech team for your program area, so you can hit the ground running.
2. Your work is cross-category and global, so the impact of your work can be as large as you make it.
3. You own the product roadmap and you set the vision that is appealing to customers and to our business.
4. You will be at the intersection of technology and business, so you get to leverage your understanding of business and customer needs to influence product, engineering, UX design, and applied science teams within CE Tech and across Amazon.

Minimum Requirements:

1. Bachelor's degree.
2. Experience owning/driving roadmap strategy and definition.
3. Experience with feature delivery and tradeoffs of a product.
4. Experience contributing to engineering discussions around technology decisions and strategy related to a product.
5. Experience managing technical products or online services.
6. Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning.
7. Experience in using analytical tools, such as Tableau, Qlikview, QuickSight.
8. Experience in building and driving adoption of new tools.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit this link .

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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