Job Description

Be part of an amazing story.  

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.  

Job Overview:

The Lead Barista supports the Starbucks Manager in running an efficient, professional, safe and profitable Starbucks operation following all company standards.

Essential Functions:

• Follows and ensure team follows Food Division Standards and Best Practices
• During shift, provides leadership and directs associates in providing food products and exceptional customer service
• Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards
• Follows Starbucks merchandising, product presentations and signing standards
• Ensure team meets speed of service standards
• Monitor food quality using Starbucks checklists
• Demonstrate a positive role model for Starbucks Simply Service Steps
• Support a strong working relationship with store management
• Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
• Maintain role model standards in grooming, professional appearance and communications
• Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
• Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
• Assist in preparation and production of all menu items
• Assist in ordering food, beverage, dry and paper goods based budget and needs of the business
• Assist in product receiving and follow Inventory Best Practices
• Perform other duties as needed

Qualifications and Competencies:

• High School Diploma or equivalent required
• 1-2 years related experience

• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements:

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling and stooping
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs

FOODS00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

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