Job Description

Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

•Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Provide exceptional service to all hotel guests during their stay
•Process additional administrative, bookkeeping. and accounting procedures as required
•Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager

Qualifications

•Diploma or equivalent from high school is required; some college is desired
•Flexible overnight hours are required
•Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
•Proficiency with computers is required; experience with reservation and accounting software is desired
•Outstanding communication skills and excellent customer service skills are required Holiday Inn Express Kansas City Downtown

Job Tags

Flexible hours,

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