Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service. Principle Duties & Responsibilities: Execute processes as defined by work instructions and/or standardized work; Participate in problem-solving and continuous improvement activities with team; Participate in training of new associates with guidance of Inventory Associate II and/or the Manager; Provide outstanding customer service to both internal and external customers; Ensure daily lot maintenance and security of the display areas and work-in-progress zones; Secure and receive vehicles that are shipped to CarMax; Prep vehicle and title packets for shipping to other locations; Complete scanning of vehicles to ensure accurate product status; Complete wash and vacuums for customer returns and loaner vehicles; Complete front-lot wash; Perform Photo Station process; Drive vehicles on and off lot for repairs/storage; Provide support to Auctions (if applicable); Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards; Complete duties as assigned by Flow Inventory Associate IVs and Managers. Minimum Qualifications/Requirement: Current driver’s license and meet the CarMax DSEPS standards; Ability to read, interpret, and transcribe data in order to maintain accurate records; High School diploma or equivalent work experience preferred; Ability to execute processes as defined by work instructions and/or standardized work; Complete Inventory Associate Workstation Certifications & Assigned Workday Learnings; Ability to safely lift up to 50lbs. Working Conditions: Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions; Flexible work hours, with shifts that may include nights, weekends, and holidays; Requires walking or standing for extended periods of time in a high-energy, fast-paced working environment; Wears CarMax clothing (acquired through the company) at all times working in the store; Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste disposal in required areas; Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance.
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