Job Description
Our Veterinary Attendants perform a variety of patient- and client-care duties including conducting patient assessments, overseeing patients recovering from anesthesia, and performing procedures and treatments.
Veterinary Attendants strongly believe in the quality of care provided and communicates this sense of assurance to clients. The Veterinary Attendant provides for patient and client comfort by keeping the hospital clean and presentable and may provide training to other members of the healthcare team.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste, and contagious diseases.
PRIMARY RESPONSIBILITIES
Patient Care
· Provides compassionate patient care; keeping patients clean, dry, and comfortable
· Alerts the veterinarian to changes in patients’ condition
· Recognizes patients with contagious disease and follows relevant procedures
· Provides safe and effective patient restraint
· Medicates patients
· Uses proper safety techniques and positioning for radiological procedures
· Recovers patients from anesthesia
· Assists the veterinarian and technicians in surgery and dentistry
· Performs basic emergency care, CPR, and intensive care as needed
· Walks, cleans, and feeds patients
· Assists with and documents patient treatments
· Sets up and assists with procedures, such as IV catheterization and other common treatments
· Bathes patients as needed
· Assists with patient admissions and releases as needed
· Ensures patients leave in better condition than when they arrived
· Maintains knowledge of drugs and their uses
· Calculates drug dosages and fills prescriptions accurately; asks for guidance when necessary
· Assists with lab tests as needed
· Completes medical records accurately and efficiently
· Performs procedures such as nail trims and fluid administration
Equipment and Facility Maintenance
· Cleans, cares for, and packs surgical equipment properly
· Keeps hospital clean and stocked
· Removes trash from hospital, and sweeps and mops floors daily
· Launders soiled blankest, towels, and other linens
· Utilizes in-house inventory control procedures to ensure items are stocked appropriately
Personal Conduct
· Adheres to all hospital policies, standards, and procedures
· Serves as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members
· Demonstrates initiative in everyday duties by seeking other work during down times, assisting other employees, and filling in for other employees as needed
· Adheres to the posted work schedule. Arrives for work promptly and begins work at start time. Follows hospital policies for reporting lateness and absences.
· Prioritizes tasks and handles multiple tasks in a calm, organized manner.
REQUIREMENTS
· Education equivalent to the completion of 12th grade
· Demonstrated ability to accurately manage and record detailed information in medical records and other data-management systems
· Ability to properly and safely restrain patients
· Knowledge of spelling and meaning of commonly used veterinary medical terminology and procedures
· Ability to complete assigned tasks in the time allotted without direct supervision
· Demonstrated ability to show empathy toward clients and treat animals with respect and compassion
· Excellent interpersonal communication skills
· A commitment to outstanding client service
· Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance
· Ability to stay on task and work energetically for entire shift, sometimes exceeding 10 hours per day
Company Description
West Hills Animal Hospital is a full-service, small animal veterinary practice located in the West Knoxville community of West Hills. Owned and operated by Dr. Matthew Brent, West Hills Animal Hospital offers top-quality, compassionate care for Knoxville's pets. Our experienced professionals and state-of-the-art diagnostic equipment allow us to offer our pet patients the highest standard of care in a comfortable, family environment.
West Hills Animal Hospital is a full-service, small animal veterinary practice located in the West Knoxville community of West Hills. Owned and operated by Dr. Matthew Brent, West Hills Animal Hospital offers top-quality, compassionate care for Knoxville's pets. Our experienced professionals and state-of-the-art diagnostic equipment allow us to offer our pet patients the highest standard of care in a comfortable, family environment.
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